Keep these things in mind to avoid online fraud

 

During the last few months in the midst of the Corona crisis, there has been an increase in cyber fraud cases in many parts of Delhi. In view of these incidents, the bank has advised its customers to be vigilant and follow some basic precautions for safe banking. Online transactions have increased during the COVID-19 epidemic, with the banking and financial services industry also witnessing a rapid increase in cyber-related crimes. Most of these cases are done under the guise of KYC and RE-KYC updation. Due to increasing cases of online fraud, banks have advised customers to adopt safe banking practices.

 

Fraudsters approach innocent people as bank representatives and send them suspicious messages/links from unknown IDs or mobile numbers and ask them to complete / update 'No Your Customer' (KYC) and also ask them if If not done, their account will be blocked. In these messages, customers are asked to either call a particular number or click on the link. When the customer clicks on this link or shares / enters their confidential information, fraudsters immediately gain access to the customer's account, resulting in customers losing their hard-earned money. Fraudsters also create a page or website that resembles the official website of the bank, it is difficult to distinguish between genuine and fake if you do not look carefully. In addition to KYC-related fraud, customers should also be wary of other forms of fraud such as EMI suspension and UPI-related fraud. There is no need to scan QR code or enter PIN / OTP to receive money from UPI. Activate your SMS and email facility to get instant updates on banking transactions. Closely check transaction-related messages and pop-ups.

 

Do not reveal sensitive information like your CRN, password, card details, CVV, OTP, ATM PIN, UPI PIN, Mobile Banking PIN to anyone. Click only on the links from trusted sources. If you get an email or text message from an unknown person asking you to click on a suspicious link, be careful and delete that message. Do not react to any threat or be tempted by a message like a lottery. The bank never sends such messages. Develop sceptical observations in your mind in such a way that you can identify email IDs you have never seen before. Avoid downloading screen sharing apps such as AnDesk, TeamViewer etc. as these enable fraudsters to control your device, access your bank account and money without obtaining your confidential banking information.

 

Software updates are regularly released by your laptop / mobile manufacturer, so be sure to update them so that your device is protected. Apart from this, avoid fraud by installing good antivirus software in your system. Keep your contact details updated with the bank. For contact with the bank, always visit the official website of the bank. Similarly, whenever you are looking for e-commerce or any service provider's numbers online, be cautious, get the number by visiting the company's official website.